FAQ
Frequently Asked Questions
Skin Perfecting Liquid Exfoliant
How often should I use the Skin Perfecting Liquid Exfoliant?
For oily/combination skin, we recommend using it 3 times a week on alternate nights after cleansing. For dry or sensitive skin, start with 1-2 times per week and gradually increase as your skin adjusts. If dryness occurs, reduce usage.
Can I use the exfoliant in the morning?
While it’s safe to use in the morning, we recommend applying the Skin Perfecting Liquid Exfoliant at night for the best results. Using it at night allows the product to work without being exposed to sun and environmental factors.
Should I wash it off after application?
No, the Skin Perfecting Liquid Exfoliant does not need to be rinsed off. Simply apply it to your skin and let it absorb fully. Follow up with a serum or moisturiser to lock in hydration.
Can I use this exfoliant if I have sensitive skin?
Yes! Start slowly by using it once a week, then gradually increase to 2-3 times a week as your skin adapts. Always patch-test the product first to ensure your skin tolerates it well.
Is this exfoliant safe to use on body areas?
Absolutely! You can use the Skin Perfecting Liquid Exfoliant on areas like your elbows, knees, and back to help with rough patches, keratosis pilaris, and back acne. It’s a versatile addition to both your face and body care routine.
Can I use the Skin Perfecting Liquid Exfoliant with other active ingredients like retinol or vitamin C?
Yes, but with caution. We recommend alternating between the exfoliant and other active ingredients like retinol or vitamin C on different nights to avoid irritation. Always patch-test and introduce actives slowly to see how your skin responds.
Will this exfoliant help with whiteheads and clogged pores?
Absolutely! The Skin Perfecting Liquid Exfoliant contains a blend of AHAs, BHAs, and PHAs that effectively exfoliate, unclog pores, and reduce whiteheads. Regular use will leave your skin looking smoother and clearer.
Can I use the exfoliant if I’m pregnant or breastfeeding?
Our Skin Perfecting Liquid Exfoliant is specially formulated with a balanced ratio of AHA, BHA, and PHA, making it gentle and suitable for sensitive skin. The dosage is safe for use during pregnancy. However, we recommend being cautious about introducing any new skincare products during this time, as hormonal changes can make your skin more sensitive.
What should I do if my skin feels dry after using the exfoliant?
If your skin feels dry, reduce usage to 1-2 times per week and follow up with a hydrating essence or moisturiser to lock in moisture. You can also layer a hydrating serum after the exfoliant to keep your skin balanced.
Can this exfoliant help with acne scars or uneven skin tone?
Yes! The Skin Perfecting Liquid Exfoliant helps fade acne scars and even out skin tone by promoting cell turnover and gently exfoliating the surface of the skin. With consistent use, you’ll notice a more radiant and smooth complexion.
Ultra-Hydrating 2-in-1 Essence Mask
What makes this essence different from others on the market?
Our essence is alcohol-free and formulated with powerful ingredients like Full Spectrum Hyaluronic Complex, Saccharide Isomerate and Kakadu Plum. It deeply hydrates, plumps, and repairs the skin, providing gentle yet effective care without irritation often associated with other toners and essences.
Can this essence replace my current toner?
Yes! Our essence is designed to replace traditional toners, offering hydration without the astringent or stinging effects of alcohol-based toners. It’s perfect for those looking to elevate their skincare routine with a gentler, more nourishing alternative.
Is this essence suitable for sensitive skin?
Absolutely! Our essence is formulated without harsh alcohol and contains skin-soothing ingredients like Saccharide Isomerate, making it ideal for sensitive skin. It hydrates and strengthens the skin’s natural barrier without causing irritation.
How does the essence hydrate in only 3 hours?
One of the hero ingredients in our award-winning, best-selling Hydrating Essence is Saccharide Isomerate, a plant-derived "moisture magnet" for your skin. It is clinically proven to hydrate within 3 hours and significantly improve skin dehydration in 28 days, it also helps reduce roughness, dullness, and tightness while repairing and soothing flaky skin and redness.
After essence, can I apply hydrating serum and moisturiser?
Absolutely! Essence is a key step in your routine for hydrating the skin, so it's advisable to layer a hydrating serum and moisturiser afterward to lock in all that moisture. The correct skincare order is: start with your cleanser and exfoliant (if using), then apply the Hydrating Essence (which replaces your toner), follow with a serum if you’re using one, apply your moisturiser, and finish off with sunscreen during the day.
Can this essence also help with fine lines and wrinkles?
Yes! The essence’s hydrating properties help to plump the skin, reducing the appearance of fine lines and wrinkles over time. Its vitamin C-rich ingredients also support collagen production, promoting firmer, more youthful-looking skin.
Can I use this essence with other skincare products?
Definitely! Our essence is versatile and can be easily incorporated into any skincare routine. It pairs well with serums, moisturizers, and treatments, enhancing the effectiveness of your entire regimen.
What is Saccharide Isomerate, and how does it benefit my skin?
Saccharide Isomerate is a plant-derived sugar that mimics your skin’s natural sugars, providing deep hydration. The specific ones that we're using have been clinically proven to improve skin hydration in just 3 hours. It also significantly boosts overall hydration in 28 days, helping to smooth wrinkles, improve elasticity, and soothe sensitive skin.
What is Kakadu Plum, and why is it included in this essence?
Kakadu Plum is an Indigenous Australian superfruit known for being the world’s richest natural source of vitamin C. It promotes collagen production, brightens the skin, evens tone, and diminishes dark circles, helping to achieve a youthful, radiant glow.
Intensive Acne Relief Serum
How often should I apply the Intensive Acne Relief Serum?
You can apply the serum 2-3 times a day directly to the affected area for best results. It's especially effective when used before bed, as you’ll often notice improvement by morning.
Can the Intensive Acne Relief Serum be used for all skin types?
Yes! This serum is formulated to be gentle yet effective for all skin types, including dry, sensitive, oily, and combination skin. It helps reduce breakouts without causing irritation.
Does the Intensive Acne Relief Serum help with acne scars?
Yes, the serum is designed not only to reduce active breakouts but also to fade acne scars over time. Key ingredients like niacinamide and bakuchiol work to promote skin healing and even out skin tone. It’s especially effective when paired with our Skin Perfecting Liquid Exfoliant, helping to fade acne scars more effectively over time.
Is the Intensive Acne Relief Serum safe for everyday use?
Absolutely! The serum is gentle enough for daily use and works effectively to control breakouts while protecting the skin barrier.
Can I use the Intensive Acne Relief Serum during pregnancy or breastfeeding?
Yes, the Intensive Acne Relief Serum is safe to use during pregnancy and breastfeeding. It is free from benzoyl peroxide and retinoids, which are typically not recommended during pregnancy. Instead, it contains gentler, pregnancy-safe ingredients like niacinamide, bakuchiol (a natural retinol alternative), salicylic acid, and prebiotics.
Why does the Intensive Acne Relief Serum have a strong scent?
The strong scent of the Intensive Acne Relief Serum comes from the Mānuka Oil, which is a key ingredient in our formula. We source our Mānuka Oil specifically from the East Cape region of New Zealand, where it contains the highest levels of Triketones, the active compounds that help soothe redness and inflammation. This high-quality Mānuka Oil has been clinically proven to fight acne-causing bacteria, making it an essential component of our serum’s effectiveness in treating breakouts.
Does this serum work for cystic acne?
Yes! The Intensive Acne Relief Serum contains powerful ingredients like salicylic acid and Australian Tea Tree Oil that penetrate deep into pores, helping to calm inflammation and reduce cystic acne.
How soon will I see results with the Intensive Acne Relief Serum?
Many users see improvement in redness and inflammation within the first few days of use, with significant reductions in breakouts in 2-4 weeks.
Can I apply the serum all over my face, or just on spots?
While the serum is designed to target specific breakouts, you can apply it across breakout-prone areas to help prevent new blemishes and soothe irritated skin.
Can I use this serum under makeup?
Yes, the serum is lightweight and absorbs quickly, making it ideal for layering under makeup without clogging pores or causing irritation.
Will this serum dry out my skin?
The serum is formulated to be non-drying and contains hydrating ingredients like prebiotics and bakuchiol to maintain your skin’s moisture balance while treating breakouts.
Can I use this serum along with other skincare products?
Yes, the serum can be seamlessly incorporated into your existing skincare routine. For best results, apply it after cleansing and toning, and before moisturising or using sunscreen. If you have acne-prone skin, make sure the other products in your routine are oil-free and non-comedogenic to avoid potential breakouts.